how to complain about one of the dealers for carcarus
20

Asked by Guru96CGHV Aug 15, 2023 at 10:21 AM about the 2015 Ford Expedition Limited

Question type: Maintenance & Repair

I bought a 2015 Ford Expedition from National Choice Auto LLC last
Thursday, August 10, 2023. We found that the car had a hesitation when we
tried it out. The salsman sdaid they would fix it because they had been
working on it. They told us it was fixed before we bought it.  We couldn't even
get it up our driveway when we got home. We did buy it as is and didn't pay
them $495 for a 3 month warranty.  We took the man's word and now know
that he lied to us. Who would think that a car just bought would go bad on
the same day of purchase. We have not been able to ride that car since
Thursday. We have had to put the car in a mechanic's garage. Who knows
how much that's gonna cost.  I recommend that Carcarus and also Car Fax
stop advertising NCA's vehicles. We can't upload a picture of the vehicle
because it's in the garage for repair.

2 Answers
158,595

James answered about a year ago

This is exactly why you never ever buy a vehicle that has a problem until after it's fixed, and you've driven it again to be sure it's fixed. Buying a vehicle as is lets the Dealer off the hook. But you can talk to your local Office of Consumer Affairs and see if you can do anything. Good luck to you!! Jim

Mark helpful
20

Guru96CGHV answered about a year ago

I know now that we should've driven the car again. But we took the man's word when he said it was fixed.

Mark helpful

Your Answer:

Related Questions

Shortcuts

Search Ford Expedition Questions

CarGurus Experts

  • #1
    Larry Sturgis
    Reputation
    5,320
  • #2
    T_S_T
    Reputation
    4,570
  • #3
    Gene Arnett
    Reputation
    2,730
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Chevrolet Tahoe
22 Great Deals out of 657 listings starting at $4,998
Used Chevrolet Suburban
5 Great Deals out of 373 listings starting at $18,995
Used Ford Explorer
54 Great Deals out of 2,239 listings starting at $5,950
Used GMC Yukon
13 Great Deals out of 628 listings starting at $9,900
Used Lincoln Navigator
5 Great Deals out of 171 listings starting at $7,500
Used Ford F-150
241 Great Deals out of 13,434 listings starting at $1,795
Used GMC Yukon XL
14 Great Deals out of 463 listings starting at $6,995
Used Toyota Sequoia
70 listings starting at $13,995
Used Cadillac Escalade
14 Great Deals out of 277 listings starting at $9,995
Used Nissan Armada
10 Great Deals out of 337 listings starting at $6,500
Used Chevrolet Traverse
26 Great Deals out of 745 listings starting at $6,499
Used Ford F-250 Super Duty
32 Great Deals out of 1,085 listings starting at $4,999
Used INFINITI QX80
10 Great Deals out of 210 listings starting at $13,990
Used Honda Pilot
52 Great Deals out of 1,267 listings starting at $3,999

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.