Why is your service so BAD ?

My 4th car from Pride, the other three were from Pride Hyundai. Went to
Pride Chevrolet to buy a used truck. Always had great service at Pride
Hyundai but forget Pride Chevrolet, I gave them 10 grand "cash" to start
putting on the side steps and a hard roll up bed cover. After a week they said
I had to pay for the whole truck for them to start putting on the options I
ordered, why it took a week to tell me, I have no idea and the 10 grand
should have gotten the ball rolling on the truck. They they ordered the parts
and they come in wrong size or without all the fasteners. It been 3 weeks
buying this truck from them and I gave then $26,0000 in cash the rest on a
check, which they didn't want to take a check because it was over $3,000.
After I told them I wanted my 26 grand back all in cash, they took my check.
They have been ducking me around for 3 weeks, it was less of a hassle when
I bought my house. Go to to Pride Hyundai and deal with them but stay clear
of Pride Chevrolet, I don't think any of these young guys there know what the
hell they are doing. As of this posting I still do not have my truck.
Unbelievable, such incompetence, it boggles the mind !!