why does my 2015 rav 4 give me troubles with starting? cranks but does not complete the start much of the time

160

Asked by starmom Jan 09, 2016 at 11:21 PM about the 2015 Toyota RAV4 LE AWD

Question type: Maintenance & Repair

got it in oct, first newer car in 17 yrs, dealer certified.....low mileage.....
my husband also cant get a reliable start the first time..... has been to the
dealer a few times.  i can replicate the issue but no one else can ? they
have watched what " I " am doing, no different than them...YET its a
continuing issue and they dont know how to correct it... yes strange I know,
I have NEVER had an issue starting a car its ridiculous, not sure what to
do.... its fully covered by warranty for repair.. they tried an ignition relay,
and a fuel pump thinking it was related...any ideas? would appreciate some
insight if someone has some and Thank You....

9 Answers

160

just wanted to add, it eventually starts usually x2 attempts sometimes more.......... but its unacceptable for the newness......

4 people found this helpful.

I agree. That Rav4 has a proven, reliable engine and that is 100% unaceptable. It should start first time everytime in less than 3 seconds cranking... I don't care if it's 10° below. Jim is right.

8 people found this helpful.

That may be why the former owner traded it in, got tired of the starting problems with such low mileage/age of car and the dealer just put it on the lot hoping to pawn it off to some unsuspecting customer and you are a victim

8 people found this helpful.
160

and that is exactly How I feel ! thank you for validating that! car has spent weeks at the dealership (not the one i got it at they are crooks in my opinion, there are other things that are not " right" on the body of the car as well, interesting that the car was not washed and detailed when they had a weeks notice i was coming to get it" and the 160 point checklist is b.s. because it does not disclose nor did the dealer, among other things., there is no record of an accident or repair on carfax, or evidence of this car being serviced for this issue ??? what is really ODD is that they claim I am the only one that can replicate the issue, when present with others they turn the key and it starts every time, I do immediately after and it half cranks or takes 2 or more times to turn over. they are trying to say that is ME ? it happens to my husband also he refuses to drive it.

2 people found this helpful.
160

and i have now had 3 loaners 2 key start and the 3rd i drove for 3 weeks pushbutton (mine is a key) NOT ONE time did i have a starting issue EVER ! I also have NEVER had any issue like this with ANY car, they had me start another 2015 rav with a key and it started no problem, its like they are trying to say i have some weird " energy" affecting the car ? seriously? b.t.w im in my early 50's not a kid, not clueless.. can i post a video here of what happens when i crank it ? engineer from toyota has video taped what happens when " I " start it, i do nothing differently but get a different result much of the time.

5 people found this helpful.
160

after 3 hours and 3 engineers, doing all kinds of testing with computers, RF device, plugging and unplugging and recording data, watching me start the car, video of me starting the car etc, they will replace the computer, and new battery and starter the last 2 because of the hundreds of start cycles for trying to replicate im sure has worn those down. they were very nice and I was as patient and diplomatic as I could muster.

2 people found this helpful.
160

car goes to the shop wed, turned off the interior light that comes on for extended play, and not using the DRL , and had 3 days of it starting the first time every time probably 15 start cycles, didnt go anywhere sunday, monday am started right up, turned the interior lights ( that turns on when the door is open only) after work back to the same old thing.... hoping a new battery and the other parts ends the issue, thinking there is a battery drain happening ?

I can';t figure out why with all the suggestions and attempts to change out equipment, no one seems to have come up with the answer to this concern (s). Why doesn't Toyota look into this and do a recall or at least provide a no charge solution on newer vehicles? My girl friend's 2014 was purchased new and two days ago started sounding like what the old solonoids on American cars did when she cranked the engine. It did eventually start but every two or three starts it acts this way again. The Larry Miller dealership guy told me he had it on his RAV and doesn't worry about it but didn't know what it was. WHAT??

Your Answer:

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