2016 town & Country cylinder 6 Misfire

10

Asked by mgiambrone2020 Nov 08, 2021 at 03:49 PM about the 2016 Chrysler Town & Country Touring FWD

Question type: General

I have a 2016 Town & Country that has 86K miles on it. I have a Cylinder 6
misfire, check engine light on and low compression pressure in that cylinder.  
I have replaced all spark plugs and all coil packs. No difference.
my mechanic says it probably needs a new rocker arm and lifter.
who do I contact about having this issue be covered under warranty of their
faulty Pentastar left cylinder defect ?

2 Answers

10

Here is the response I received from Chrysler.com customer care; "I do see that this type of concern would have been covered by the basic warranty which is for 60 months or 60,000 miles, whichever comes first. This warranty did expire on: March 8, 2021. I checked to see if we can assist outside of the warranty, however in this case we would not be able to provide out of warranty assistance, it may have been possible for an original owner however in this case our hands are tied. I do apologize that I do not have better news to share, I can certainly understand the frustration with your vehicle having issues."

1 people found this helpful.
10

Here' what I was told by Chrysler customer care: " I do see that this type of concern would have been covered by the basic warranty which is for 60 months or 60,000 miles, whichever comes first. This warranty did expire on: March 8, 2021. I checked to see if we can assist outside of the warranty, however in this case we would not be able to provide out of warranty assistance, it may have been possible for an original owner however in this case our hands are tied. I do apologize that I do not have better news to share, I can certainly understand the frustration with your vehicle having issues." Now what do I do ?

Your Answer:

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