2016 Dodge Journey won't start

160

Asked by BDodd1219 Mar 14, 2019 at 01:07 PM about the 2016 Dodge Journey R/T AWD

Question type: Maintenance & Repair

Yesterday, went to start my car (push button start), and it
wouldn't start.  Radio, locks, etc. all were working.  
Husband had to come jump start it.  We took it to O'Reilly's
where they hooked it up and checked the battery, starter,
and alternator...all showed good.  This morning, again it
wouldn't start.  After reading some suggestions, I tried
putting it in neutral then tried starting it, it still would not
start.  Please see photo for the error lights that dash
shows.  This just all of a sudden started happening.  The
car only had 22k miles on it.  Any help would be greatly
appreciated.

7 Answers

160

Yes. It's able to be jumped. But will not restart after shut off. And the battery, starter, and alternator all checked out good. All lights, radio, etc. still work...no power reduction or flickering/dimmed lights. Brake can't be pushed down, won't start when push button ignition is pushed. It's recognizing my key just fine when it's near or in my car.

8 people found this helpful.
110

I have the exactly the same problem. How did you solve it?

11 people found this helpful.
10

I have a 2016 Dodge Journey that I purchased on the 8th of March I've been having the same problem when I get out of my vehicle I'm noticing that my screen is not turning completely off and everything is off I've turned everything off and once I get out come back the next morning I have to get a jump I've been having to do that since I purchased this car I don't know what's going on with it

1 people found this helpful.
160

Sorry I haven't responded back sooner. We determined that it was a faulty a/c actuator door that we had had replaced 2 weeks prior to the car going dead. It kept trying to calibrate door position (opening and closing internal a/c vents repeatedly) while the car was off, thus draining the battery down. We took it back and they replaced the part with an OEM part from the dealership. It's been fine ever since.

5 people found this helpful.

I also have a 2016 Dodge Journey. And I am finding on the web that people all over the world, with different year Dodge Journey’s all have the same issue. I have seen a comment on a other site. That we (Chrysler Owners) need to go to the government website and look for the Safety and Recall section of it and file a complaint with them about it. With enough complaints then something has to be done about it. Chrysler doesn’t want to be held responsible for the cost, no manufacturer does.

Your Answer:

Journey

Looking for a Used Journey in your area?

CarGurus has 791 nationwide Journey listings starting at $3,850.

Postal Code:

CarGurus Experts

  • #1
    Joe Russo
    Reputation
    3,960
  • #2
    Terie
    Reputation
    2,520
  • #3
    Saundra Gonzalez
    Reputation
    2,470
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Dodge Durango
51 Great Deals out of 2,276 listings starting at $5,500
Used Dodge Grand Caravan
123 Great Deals out of 1,887 listings starting at $612
Used Ford Explorer
83 Great Deals out of 1,991 listings starting at $2,999
Used Chevrolet Equinox
82 Great Deals out of 2,779 listings starting at $3,888
Used Jeep Grand Cherokee
113 Great Deals out of 3,274 listings starting at $4,995
Used Chevrolet Traverse
32 Great Deals out of 707 listings starting at $4,950
Used Dodge Charger
43 Great Deals out of 606 listings starting at $4,888
Used GMC Terrain
67 Great Deals out of 2,451 listings starting at $3,800
Used Ford Escape
153 Great Deals out of 4,514 listings starting at $2,995
Used Honda Pilot
48 Great Deals out of 1,197 listings starting at $4,495
Used Toyota RAV4
79 Great Deals out of 2,040 listings starting at $3,499
Used Hyundai Santa Fe
67 Great Deals out of 1,544 listings starting at $4,400
Used Ford Edge
79 Great Deals out of 2,300 listings starting at $1,790
Used Toyota Highlander
25 Great Deals out of 712 listings starting at $6,495
Used Nissan Pathfinder
42 Great Deals out of 1,410 listings starting at $4,333

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.