Key Not Detected

Asked by GuruW1M56 May 10, 2018 at 04:58 PM about the 2017 Mercedes-Benz GLA 250 FWD

Question type: Maintenance & Repair

I have a 2017 GLA250 Mercedes with about 10,000 miles.  I have been
getting a message "key not detected" while driving and when I try to start
the car.  I took bot keys to the dealer to have them checked and new
batteries put in them.  About a week later, my car would not start and the
same message appeared.  I tried both keys and neither worked.  The tow
driver (who Mercedes sent) asked me to unload the center console, so he
could rub the key on the bottom of the console to try to get it to start!  It
worked.  I took the car to the dealer and they are claiming one of the keys
was malfunctioning.  After this happened my car lost satellite radio and
Apple Car Play.  I am worried a faulty key is not the problem since the car
would not respond to either keys and I lost access to already programed
services.  Help?

2 Answers

F_O_R answered 6 years ago

Is the dealer going to provide a new key under warranty?

1 people found this helpful.
Mark helpful

GuruW1M56 answered 6 years ago

Yes the dealer has ordered and obtained a new key. My concern is that when I tried to start the car I used both keys and neither worked. I guess I will get the car back and wait to see if it happens again. I'm worried since this has happened while I was driving as well. Thanks for your help!

Mark helpful

Your Answer:

Related Questions

  • Key Not Detected 2 Answers

    I have a 2017 GLA250 Mercedes with about 10,000 miles. I have been getting a message "key not detected" while driving and when I try to start the car. I took bot keys to the dealer to have them ch...

    2017 Mercedes-Benz GLA 250 FWD

    -

    Maintenance & Repair

  • KEY FOB MESSAGE SAYING NO KEY DETECTED 11 Answers

    CLS 550 CAN'T GET THE CAR TO START WITH THE FOB OR KEYLESS REMOTE. .IVE TIRED TO CHANGE THE KEY AND GOT NEW BATTERIES..ANY SUGGESTIONS AS TO WHATS WRONG?

    2007 Mercedes-Benz CL-Class CL 550

    -

    Maintenance & Repair

  • Key is not detected 5 Answers

    Key fob is in purse. ..car states key is not detected. Key is in purse...door will not open.

    2013 Chrysler 300 RWD

    -

    Maintenance & Repair

  • Is the warranty I bought any good? 1 Answer

    Hello. In advance, I thank you for your time and help. I purchased a Mercedes 2015 GLA, AMG (It's my first nice car, ever!). It has 55000 miles. 2 owners. I will have the car shipped to me from a d...

    2015 Mercedes-Benz GLA 45 AMG 4MATIC

    -

    Maintenance & Repair

  • About new car oil change 1 Answer

    I bought a brand new 2015 Mercedes GLA 250, but it was made Dec-18- 2014. When I got the car, the engine light was on, but after one night, it was gone, i thought it was the battery causing the this ...

    2015 Mercedes-Benz GLA 250 4MATIC

    -

    Maintenance & Repair

Shortcuts

Search Mercedes-Benz GLA Questions

CarGurus Experts

  • #1
    Hornet_2497
    Reputation
    80
  • #2
    James Sparrow
    Reputation
    30
  • #3
    Guru996XVR
    Reputation
    20
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Mercedes-Benz GLC
64 Great Deals out of 1,217 listings starting at $17,900
Used Mercedes-Benz GLE
40 Great Deals out of 1,158 listings starting at $21,777
Used Mercedes-Benz CLA
32 Great Deals out of 790 listings starting at $10,990
Used Mercedes-Benz C-Class
95 Great Deals out of 1,456 listings starting at $3,799
Used Mercedes-Benz GLS
15 Great Deals out of 165 listings starting at $26,912
Used Mercedes-Benz E-Class
35 Great Deals out of 495 listings starting at $5,700
Used Mercedes-Benz G-Class
8 Great Deals out of 167 listings starting at $34,800
Used Mercedes-Benz GL-Class
5 Great Deals out of 66 listings starting at $7,995
Used BMW X3
49 Great Deals out of 1,035 listings starting at $4,995
Used BMW X1
26 Great Deals out of 1,123 listings starting at $5,995
Used Porsche Macan
23 Great Deals out of 444 listings starting at $18,990
Used Mercedes-Benz S-Class
9 Great Deals out of 228 listings starting at $10,800

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.