2003 Mercury Mountaineer clunking sound from the front

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Asked by Ang3099 Oct 17, 2014 at 08:27 AM about the 2003 Mercury Mountaineer Convenience AWD

Question type: Maintenance & Repair

I have a 2003 Mercury Mountaineer that is making a loud clunking sound when I back out of places. I recently took it to get an estimate & was told that it was the axle, when I took it back in for the repair they called me back & said that the axle was not the problem, it was actually the bearings & sensor on the driver side (they replaced them) after I got my truck home & backed out of the driveway the clunking noise was still there. After a very heated phone call the agreed to pick the truck up & fix the issue with no extra cost & they even put me in a rental (2weeks) while they figured it out. They replaced the axle (still noise), transfer case (still noise), drive shaft yolk (still noise), differential (still noise) & it seems like he told me another part. He called me & said "I hate to say we failed but we failed we can't figure it out & we can't fix it. I previously had both axles, bearings, hubs & ball joints replaced. Please help!!

6 Answers
56,630

TransAm77 answered 10 years ago

Engine and or transmission mounts? Sway bar links and or bushings? Tie rod ends? Not sure if the mountaineer has a rack n pinion steering or conventional steering box with idler and pitman arms, either way the rack could be loose if it has one.

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Ang3099 answered 10 years ago

Thank you so much for the advice. They never mentioned checking any of this so I am assuming this is going to be pricey.

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56,630

TransAm77 answered 10 years ago

No actually, the things on my list are probably cheaper than anything you've fixed so far. I would take it to another shop and get a second opinion.

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GuruLTH2N answered 5 years ago

I just put new cv axles in my wife's 2004 mountaineer and it pops when she goes in reverse

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GuruLTH2N answered 5 years ago

I have a 04 mountaineer just put new cv axles in and now it pops in reverse

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