when potential buyers send you message
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I have a similar frustration. Please see my comment (by nbdvid9) a few mins ago... Can someone please get back to us! Thanks.
http://cargurus.helpscoutdocs.com/article/144-how-does-private-buyer-seller-communication-work This link should help you with communications. If it does not then you would need to contact user_support@cargurus.com so they can look into this.
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