Key fob won't work

140

Asked by MsMarsh Dec 17, 2016 at 09:05 AM about the 2012 Volkswagen Jetta

Question type: General

My 2012 Jetta key fob won't work.  So we got the spare fob, put in a new
battery and that one won't work either.  It's been very cold here and we're not
sure if the car battery may be dead because the fobs won't work to let us in!  
Help!

9 Answers

155

Do you know how to open the car door by popping off the cover on the door handle? If you look under the door handle, there is a slot to insert the key to twist in order to take the cover off. Once you do that, you'll be able to get into your car to see if the battery is dead.

1 people found this helpful.
Best Answer Mark helpful
155

Sometimes if the key fob doesn't work after you put a new battery in, it might be a couple of things wrong. One popular reason is if you have ever dropped the key, the battery might not be connected to the switch board within the key. Another popular reason is sometimes over time, the key might lose programming. That means you would need to take it into a dealership to get it reprogrammed.

4 people found this helpful.
140

Thanks so much for getting back to me! I'm heading over there now to try the lock cover! I appreciate your help!

140

By the way, now I feel really stupid... : / Got the car without the manual and never had a question till now.

2 people found this helpful.
155

Don't feel stupid. A lot of people don't know about that trick. The only reason why I know about it is because I work in service at a VW dealership.

2 people found this helpful.
140

REALLY??? Then I may be contacting you more often! Thanks again!

1 people found this helpful.
140

Hi, again etaylor20! Another Jetta question: I'm planning on purchasing a new battery. However, I'm told that disconnecting the old one would render the car "unstartable" and in need of a tow to a dealer for "reprogramming". What is THAT about?

2 people found this helpful.

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