What do I do if I feel have been taken advantage of on the purchase of a used car from a "reputable" dealership?
I recently purchased a used Volvo from a nearby dealership. The car was advertised on their website for $9,999 including a 3rd row bench seat. When we arrived at the dealership. They quoted us a price of $10,995. Also no 3rd row bench seat. The salesperson was not willing to negotiate with us on the price and said it was a misprint. Also not even willing to budge on the Documentary Service Fee ($150.00) which was supposed to be negotiable as well. At this point, do we have any recourse on the purchase of this car? I think I should write a negative review on their website. What is your opinion on this process? Thanks, Lana Masterson