2007 auxiliary cooling fan not working

Asked by brettrodgers Aug 05, 2013 at 03:07 PM about the 2007 Volkswagen Jetta 2.5L

Question type: Maintenance & Repair

Just picked up my Jetta from the dealership due to a power wire malfunction on the ECU ($564 repair). Upon pickup the mechanic said the auxiliary fan is not working and main fan is running slow.   Never observed any issues like that prior to ECU failure.  Should I replace both fans and be done with it?  Is that a DIY for an average mechanic?

4 Answers

445

If the fans worked prior to the ECU being repaired then it's not the fans it's the ECU. Bring it back to the dealership and have them explain what they did to repair the ECU. If they replaced the ECU then something must be wrong with the new one (assuming it is new - probably not but refurbished). Don't roll over and play dead. Dealers like passive people who just take what they say. You have to be firm in saying that there was nothing wrong with the fans till they did the repairs and they need to fix it for FREE!! Good luck.

Thanks for the input. The dealer only fixed a broken wire that powered the ECU. Actually the repair was only splicing the wire. However, the fans worked fine prior to the repair. Are they responsible for causing the fans not to work?

445

That's pretty expensive labor you paid just to splice a wire. Most shops will not take the time to investigate what is wrong with a part other than recommend replacing it. It's just unusual timing that the fans are not working properly after your car was just serviced. Nonetheless, don't drive your car that way as you will create more expensive problems like damage to your engine due to overheating. If you don't trust the shop, try another one and get another opinion or at least negotiate a discounted labor rate to fix the new problem.

445

Note that the ECU or ECM controls the fan turning on and off and the rate of speed. If the ECU/ECM was worked on by the last shop it is possible they created the new problem if in fact you know the fans were both working just before you brought it in for the ECU repairs. Bring it to another VW dealership and get another opinion if you have no faith in the last dealership. Good luck!

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