Any ideas on why radio stopped working and if this is a precursor of upcoming electrical issues?

This is a known issue Try a radio reboot, Press and hold your radio power on button for about a minute, if this does not work you can try locating the ground and make sure its ok.

Where is the ground located ?

you will need to pull the radio out for this. jsut check all the wires and plugs and make sure none are loose or broken.

Thank you. My screen just went blank and I was able to resolve it thank to you.

My jetta 5 tsi 2010 model audio player is switching on but the button arent pressing,wht might be the problm pls hulp

try a hard restart like i mentioned above it may help

My 2011 CC screen just went white but the radio was still working. The hard reboot worked!!

Thank you DeathJam4. My radio on my Jetta 2014 stopped working. Checked all the fuses and they were okay. Read and used your suggestion of holding the power button for 1 minute and it worked. Thanks for saving me some money!

your welcome glad it helped out ^.^

2002 Jetta. Sudden death of stereo. Twice tried holding power button for a minute. No help. Is the only thing to pull out the system? How is that done?

in the older cars there is 4 slots around your stereo. just google search stereo removal for audi or vw. You can fasion something like popsicle sticks to do the same task or a few peices of tin from say a dolar store container. just be carfull when using metal. there should be a fuse at the back of the stereo I would jsut replace the whole thing with an after market stereo tho its the first thing i did in my 1998 audi as a upgrade hehe

Thank you! Holding the radio power button down worked!

This happened to us in our now 1 year old 2017 Passat. The dealer replaced the system about 6 months ago. Started happening again last night... 6 times in my 9 minutes drive home.. very frustrating

My Polo TSI 2015 Model Radio this Morning have just stop working and its a touch screen. I have just reboot my radio by Pressing and holding radio power on button for about a minute and know it is working. Thank you very much it is working. This is helpful.

Hi, in my 2011 CC I was installing an aftermarket radio with the cambus. while tapping to the battery and the ground wire I accidentally connected both *_*. After that I couldn't get power to the radio even when I reinstalled the OEM with a good fuse but still nothing not even the lights. Any idea please?

you blew the fuse mate

disconnect the battery when working with power

My 2016 VW passat screen went off i can listen to radio but i cant see the screen its off went i go into bumps it looks like it want to come on but it doesnt. What can it be???? HELP!

try rebooting the radio hold in the power button for 15 seconds it might boot up but sounds to me like the screen has failed or something came loose in the radio.

I'm having the same problem my radio just stopped working the screen is completely blank it's a 2011 Se but my Bluetooth is still hooked up can somebody help me please.. every time I get in the car and turn it on my Bluetooth go straight to Volkswagen

go into your phone go to bluetooth and delete the car from your list .

Ok I kinda have a different thing going on. My radio turns on and starts to boot up. But then turns off and you can hear the CD player running but no music comes out. Can you help please. I have tried the reboot.

GuruVQQHN this is also my problem and I havent yet found an answer, please post here if you find out and I will do the same.

hmm sounds like the radio may have failed if a reboot does not work. try pulling the radio fuse and turning the car on for a few minutes or go for a short drive then turn the vehicle off and replug in the fuse. doing this may also reset any issues with the radio. but my guess is something on the radio's board is fried in this particular situation which means replacment of the radio.

My stereo is working since I took it to a car audio guy who pulled the system and replaced the fuse. While he was back there he replaced a bulb, too. If you have lower dash lights that have stopped working, you might check if your guy can do those while he's at it, and supply him with a few bulbs. I got mine from the dealership down the road.

When Im trying to volume up It doesn’t work, only showing the bar what is filing with red line, its always black Dont wanna volume up And also not reading CD or bluetooth music And on instrument table write audio is currently not available

Having a similar issue with my 2011 Jetta - was driving home from work and my radio cut out. No music, black screen. Tried doing the hard reboot by holding down the power button for a minute but no luck. Checked the fuses (slot 42 I believe - been a week now since I looked it up) and no problems. Any ideas on how to fix?

Deathjam4 i need your help why would my Bluetooth still connect if my radio is not working.. my radio still is not working I still have a blank screen but my Bluetooth connect to my phone.. when I'm listening to Pandora it's still connect to my radio so I'm not able to hear nothing with my phone... I know that I have to disconnect my Bluetooth but I'm trying to understand why my radio is still not working...

My radio been out for a few months now I also change the fuse and holding down the power button with no luck...This weekend my car battery was going out on me but then my radio came back on...smh...but when I replace the battery the next day my radio didnt come back on again. Help

I have a jetta 2011 .the radio Work but the sound keep buggin..Some Time When i stop the heat or open the window the sound work but just for a few second..please help

I have an 05 golf..radio turns on power and volume button work after that none work ..any help appreciated

Which is the radio fuse and which is the wiper fuse. Neither of those things are working in my car but the Bluetooth connects.

2015 Passat SE 1.8l gas turbo, radio and backup cam are dead. WHERE IS FUSE EXACTLY? VW doesn't have the decency to include fuse data in owner's manual, and there's conflicting data on the net.... Happened once before and dealer replaced 2 fuses. Wish I knew where....dealer is 30 miles north, I work 16 miles south....

Never mind for now..."rebooting" the radio via holding the power knob worked on my 2015. Thanks to this group/thread for that suggestion

i have a 2013 vw tiguan. My media screen went straight black, radio isn't working or back up camera either. Im assuming its a blown fuse, since everything worked until i had to boost my battery last week. The bluetooth still connects as well. BUT I'm looking for a fuse location for what?? the radio?media screen? are they under the same fuse? can't seem to find proper paper work to identify.

Your radio fuse inside a radio

did you boost the car battery to battery or did you ground the negative to the donar car? its possible you may have friend something in your car. battery to battery can cause an over voltage situation and fry your computer. There is a couple fuses if its the stock its likely under the hood other wise its under the drivers side dash find your owners manuel its in there

I had a similar issue i have a vw golf 2009, out of the blue i jumped into the car turned on the engine and the radio wouldnt turn on. Spent the night checking fuses no luck everything was fine. The following day i was watch videos of similar issues. Didn't even occur to me there was fuses under the hood. Over my lunch i checked the blue 15 fuse which was the one indicated again no issues... but then i figured id turn the engine on without the fuse in, i then turned the engine off, put the fuse back in again, turned the engine on and like magic it worked?? still no reason why it kicked off but its working so im happy.

There are other fuses you can look for too besides the back of the radio. Look in the fuse box in the car, usually under the dash or somewhere close, and you can check under the hood too and see if any of those fuses have blown. I just bought a 2011 Jetta and my stereo is out too. Thought maybe I didn't know how to cut it on or something, but pretty sure it just isn't working. Will probably check the fuses, wires at the back, and factory reset if that doesn't work

Just bought a 2010 vw golf. Stereo touch screen bouncing around when I'm not touching it and won't let me press any options. Sound working fine. About 30 mins into my journey everything works fine. Should I get this changed to an aftermarket radio? GPS doesn't seem to get signal and hands free doesn't connect. Bluetooth works fine but have to answer calls on my phone. Someone please help?

2011 jetta tdi, radio and screen dont work all the sudden. I tried the one minute reset by pressing the power button and I checked all small fuses under the dash and the small fuses under the hood and the fuse on the back of the radio. It still doesn’t work

I had the same problem before you guys go and pay Volkswagen pull out the actual unit and check the plugs and unplug them all and plug them back in that works for me and the radio booted right up

I already took the radio out and unpluged all cables and pluged them back in. Any other suggestions? Maybe take a volt meter and see if there is current coming through the plug. If yes then the actuall radio is probly broken?

Hi all my Jetta 2000's radio and cassete player froze. Everytime I turn on, it shows a radio station, no sound, and the buttons do not respond. Funny that it still turns off if I press the power button, but if I turn on again it goes back to the same. Anyway, I tried to reboot by pressing power button for 1 minute and nothing happened. Then I had the following idea: I turned the car off and removed the radio's fuse (F42). Then I turned on and the radio, as expected did not turn on anymore. Then I turned off and replaced the fuse. There was a small spark when I put it back. Then I turned the battery on again and this time the radio went back on and worked! You can call this a "hard reboot". That way to turn off and on is probably much easier than removing the radio from the slot. Hope it helps.

Hello, I have a 2012 jetta and we had to replace the battery yesterday. Now the volume on the radio won't work. Any suggestions? There isn't a place to enter the safe code.

2011 vw jetta se my radio went black and it’s not comeback on. Tried fuses not sure which # it is since the car doesn’t come with a diagram. Can some one help

Hey, I replaced my 1999 Jett’s radio, how can I find the code to put in to make the new used radio work without going to a dealer and paying $100

Got a 2011 jetta. Radio suddenly stopped working only bluetooth would connect but no power to radio so no sound. After 3 months radio powered on and was working i connected bluetooth and it cut out. Next time i started my car it came on again and cut out connecting to bluetooth. Then i start up again and it asked for a 4 digit code. I looked for one with no success so i tried 0000 and 1234 hoping a generic code would work and was locked out for 60 min. So i looked online found i needed the S/N so i pulled the radio to get it and without disconnecting any wires the radio cut out again and its been days now with no power again. Obviously all fuses are good or id have not had this random powering on. Still fuses are good tried the minute hold trying the starting with no fuse hope this works. If not im lost. Well just tried that and no luck

My 2015 Jetta radio just started jumping stations. Then started calling people on the phone and jumping from one to another hanging up. It then went to Bluetooth connection and won’t respond to commands. Just like the electronics had a melt down. I’ve just turned it off. Any ideas?

Would anyone be willing to help? Ive ready damn near this whole thread and tried it all.. About 3 months ago, my radio screen went black and along with my radio, went my speakers. I can still do voice command and people can hear me but i cant hear anything and my radio is still not working. Ive taken it in to the dealership and come to find out almost all my fuses were in the wrong spot and they fixed that and connected a wire that wasnt connected all the way. Anyways, none of that helped. Ive checked the ground and its good, the fuses are good, ive tried the 15 second power button reboot as well as the 2 minute hold down but still nothing. Any suggestions?? I have a 2011 Volkswagen jetta TDI.

I have a 2011 Jetta TDI with radio Unit #1K0035180AC (part # 28252074) that suddenly quit working without prior symptoms (like others have described above). I pulled the radio from the dash, disconnecting all with wires, and checked the fuse. The fuse was fine by visual inspection and per Ohm meter. I tried a hard reset by pressing the power-on button for about 1 minute (I did this with both the key in the 'off' and 'on' position) and this did not fix the problem. I then disconnected the radio from the car again, turned the car on for a few minutes, and while the car was still on I reconnected the radio to its power cords. This fixed my problem as my radio came to life. I'm not sure why this worked or what is causing the radio to fault out in the first place. I just did this today so I do not know the longevity of this fix or if the radio will continue to give me problems. But for now, it's working. Hope this helps others. BTW, I called the dealership and it was going to cost over $800 to replace this radio. Crazy!! You can buy used radios on eBay and other places for $100-300 bucks.

had same issue: this guy fixed it. https://www.ebay.com/itm/VW-Volkswagen-RNS510-Sat-Nav-Repair-Service-Splash-Screen- boot-Problem-ONLY/163897915263? ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2057872.m2749.l2649

X88ap- I have the same thing happening in my 2016 Jetta. What was your solution?

I have a 2015 passat the screen stays on the start up screen I have tried the reset method but gos right back to start up screen please help it is a navigation fender audio sys

Just did my wife’s 2006 Jetta. It had a 10A fuse on the back of the head unit by the plug. Was totally dead before. I wonder how many people bought a new radio because of it. All it would take is a dishonest salesman or repair adviser.

I have a 2016 Jetta a couple days ago it started asking weird questions about the phone connection. Which phone to connect to, did I want to override. Then it started switching stations first from HD1 to HD2 and then throughout all the stations. Can anyone help??

So this started happening on my 17 Passat. It will change to AM as well. Loose wire? I’ve tried the reset and it didn’t work. Anyone else have this happen? I’ll probably have to take it in and want to know what I’m in for.

I have a 2007 VW Jetta’s the screen is fine and shows the stations etc but there is no sound. I need help

Thanks bro Deathjam4 I tried the radio reset on the power button for a minute and it fixed my reverse camera it’s been stuck for about 2 weeks I was pretty bummed out. Just because it looks like crap from the outside. Even tho the reverse camera still doesn’t work it at least looks back to normal. Now to get the reverse camera to work what do you recommend?

My radio screen on a VW Passat 2009 is blurry

This is what I found that worked. I took out the old stereo, looked it over real good, and then threw that piece of shit in the trash and put a new JVC deck in. I've had no issues yet. Hope that helps.

I'm having the same issue as many. I unplugged the battery to do a tuneup on the car. Once finished i plugged the battery back up and now the radio will only show the clock but does not work. I have pulled and changed the fuse even though it was still good. I have pulled the radio out and checked the fuse in the back of it. I have also tried holding the power button to reset. None of this has changed anything. What's your thought on a solution?

What is the radio fuse number in Tiguan 2013 ?

Jesus I hate my VW POS., Passat means POS. My radio did the same. Beside the fact that I need a new battery every year, this is the third time I changed the battery. Radio was fine the other two times. Fuses are fine. My life would be fine without this POS. The only thing that isn't fine IS this POS. Nobody knows anything. The cucks at VW don't even number the fuses. Fkin ridiculous car. I'm pretty sure I dislike the cucks who design them as much as I dislike the car itself.