Truck has no power after reconnecting battery cables
My info screen had gone black, radio worked, but no back up camera, etc. It
has done this once about a month after buying the truck, they basically re-
installed the firmware/software and it was good. So I called the dealership,
can’t get it in for over a week. Service advisor suggested I try disconnecting
the battery cables, let it sit for at least an hour, then reconnect the battery
cables. He said that sometimes works, resets the system. So I did what he
instructed. But after reconnecting the battery cables, red first, black second,
the truck had power, I opened the door to get in, interior lighting came on. But
when I inserted the key to start the truck, everything went dead. No power
whatsoever. Did I blow something? What happened? Anything I can do outside
of towing it back to my local shop?