I have a broken rear spring on my 2014 Subaru Forester. Should both rear springs be replaced or is it OK to replace just the one?

It is best to replace both at the same time. or one side of the car would be higher because of the new spring.

Since you broke one there is a good chance the other one may go too so replace both.

Have the same problem with my 2014 Forester with only 58k miles and no history of accidents of overloading. Suspect a defective spring and can't get it repaired for possibly 3 weeks because of a national shortage in the parts. WTF!!!?

I am having the same problem with my 2015 forester it will be 6 weeks I will be driving a broken car and Subaru has been no help with the situation! I have a feeling it is a bigger problem that won’t admit to

I have 2 broken rear coil springs on my 2014 Forester with under 25000 miles. I'm the original owner. Is this common, or an unannounced recall? The dealer blamed age and "the elements" (in Illinois we salt the roads in winter). He insisted I take a free loaner while he orders parts in "about a week".

Dealer replaced the broken spring and has 4 more Foresters with the same problem waiting to get fixed. There’s a national shortage of the part so he thinks there may be a recall at some point.

I took my 2015 forester today to another dealer they were amazing they are covering repairs for no cost! Put me in a loaner until parts are obtained and repairs are complete. I thankful their are some dealers who recognize it’s a problem and are willing to do the right thing.

My daughter's 2014 Forrester has 2 broken rear springs with under 58K in mileage. She doesn't remember hitting a big pothole or anything similar that would have make them break. Looking at this, it might a bigger problem.

Also having the same problem with my '14 forester! Under 55k miles. I've only had it for a year (and very normal driving conditions) with the expectation that I was getting a solid car. Makes me regret switching from Volvo. Now Subaru has me carless, paying for my broken car, and paying for a rental car. Really disappointed.

(See previous post) The total charge for my 2014 Forester for 2 broken rear springs, shocks and 4-wheel alignment was $1209. It was out of warranty but I contacted Subaru America and they picked up $1000 for "good will". They did not admit to any recall or service bulletin.

I was extremely lucky after contacting Subaru if America and a different dealer they fixed mine and gave me a 2108 forester to use until repairs are completed

I have the same issue with the coil spring on 2015 Forester a week ago. It actually happened at the dealership when I was changing the oil. I was told that they would have to replace both coils and they don't have them in stock and the old part is actually on hold. They probably wait for a new part to be available. Meantime, they gave me 2018 Forester loaner and told me it could take up to a month to fix it.. I see the pattern here.

I have a 2015 Subaru Forrester with 46,000 miles. Rear coil spring is broken and there is a 2 week plus wait for the part. I never had an accident and I am being told that these parts break from time to time. I am also hearing that they rarely break. Are some of these parts defective? They are suggesting I replace both rear coils now to keep it even which is a tremendous cost.

The left rear spring on my 2014 Forester with 39,500 miles broke spontaneously while driving under normal conditions. I have never gone off road, towed, or carried heavy loads. I do live in a snowy state that use a lot of salt during the winter, so I wonder if that is the problem. I took it to a third party shop to get repaired and when they raised it on the lift and the suspension dropped down, the right spring broke. Luckily, I decided to contact Subaru of America. I sent a level-headed, just-the-facts email to Subaru of America and within a day I got a response. I took my car to the local dealership to be inspected. Within hours, Subaru of America offered to pay $1000 as a one time offer of good will assistance. The dealer ended up replacing both struts, springs, and strut mounts. Total cost was about $1500 - 1000 = $500 out of pocket for me. The replacement spring apparently has 8 coils on it instead of 6 like the old one. I also noticed some plastic encasing the bottom 1.5 coils or so (? if this would protect it from salt better). Overall I was pleased Subaru decided to step up and help out with this out of warranty repair.

I am having the same problem as everyone else. My 2014 Subaru Forester with 65,000 miles has a broken reach suspension coil. It literally just broke apart in my drive way. It's very disappointing. It will take 2-3 weeks to get the parts and repair. I'll be reaching out to Subaru next week. Maybe they can help.

2014 Forester XT 2.0. <38,000 miles. Had to get both rear suspensions fixed as well. Had to wait 2 weeks for parts during shortage. How can they not have a recall?

I had a rear spring fail recently on a 2015 Forester Limited (58K) for no apparent reason. I have the extended warranty, and I requested that the dealership (Herb Gordon Subaru, MD) check the strut and replace both rear springs. They only replaced one spring and now say that the vehicle is in spec. The ride says differently. I'm experiencing a slight sway in the rear of the car that I hadn't before. I complained to both Subaru and Dealership, but they refuse to put a new spring on the other side. I'm disappointed and unhappy with the ride.

Add another! 2015 Forester, spring broke when dealer lifted vehicle to change oil. Definitely a Subaru defective part.

Same thing here on 2014. Heard an huge bang on the ride home and found a piece of the coil in the driveway. Only 40k miles on it and it looks like the metal has been corroding from the inside for a long time.

My 2014 Forester XT with 69,000 had a rear coil snap on the highway. This was just three weeks after the Front control rods broke. Almost $3,000 worth of repairs in 3 weeks. No off- roading, no towing, no heavy loads.

Right rear coil spring on 2015 Forester with 43,000 miles broke in my I heated garage overnight. Noticed a large piece of iron on the garage floor, and the car seemed low in the back. Drove to my nearby repair shop to confirm that it was indeed the coil spring. No towing, no accidents, no off- road use. Seems awfully early for a coil spring to break. Will replace springs on both sides because it seems like these springs must have been part of the same batch of defectives.

Subaru ended up covering mine. They only replaced the broken one and I noticed the new one had a layer of rubber shielding around the bottom 3rd. It seems like Subaru might be aware of the issue but reluctant to do a recall.

Wow this is amazing I have the same issue on my 2014 Forester in the rear passenger side. I’ll add a photo below if possible. The break is rusted so not new which is so disappointing. Rant to follow: fair warning: I found this issue as I was attempting to replace a broken stud which Costco broke last week. Great prices but just don’t care ( could be a queens NY thing ) Removing the tire I broke two more studs as the threads were all mashed up - I honestly don’t know if it was Costco or Midas who did my last rotation that mashed the studs but it’s honestly at the point now that I will probably have to do all the work myself - or at the dealer. So I’m sumation I have a broken spring and two studs holding the passenger rear wheel on.....

Follow up from the above: I replaced all the studs on the passenger side hub, pretty easy job but you do need the pusher tool to get them out and it did help that I had a puller to remove the disk break which was firmly stuck in place. Interestingly enough there were no YouTube videos of people using pullers for the disk breaks and hitting it with a hammer seemed risky if I wasn’t replacing the disk - which I wasn’t... Anyway I called Subaru of riverhead and they were good enough to let me drop the car off the next day instead of making an appointment. I purchased the 7year 100k warrantee so they are replacing the spring and shock under that - but only the side that snapped as the part needs to be broken to be eligible to be fixed under the warrantee. I also confirmed this with the insurance company because I’d like to have both springs and studs replaced ... it doesn’t seem particularly thorough or safe just to do one side. Especially considering it’s the dealer where I bought the car.... if anyone has any thoughts on this I’d be happy to hear them.

Broken right rear coil spring on my 2014 forester this past week. Found 1/2 of it laying on the garage floor. Mazda of America replaced for free but I conveyed to them I was concerned about the left coil spring which they ignored. Now I am hesitant to drive long distance. This issue along with the known issue with CVT transmission for 2014 and 2015 will force me to sell my first Subaru early before the extended 10 year warranty expires.

Added to the list. Forester XT 2014 63k highway miles. Drove over a speed bump on the local road at no more than 10mph as I have a newborn in the car. Heard a loud snap. Pulled over and the rear driver side dropped all the way down. Brought to Star Subaru in Queens, NY. Got an estimate of $800+ and $130 for diagnose. It's been 4 days. Car still in the shop waiting for parts. I sent Subaru of America a note. Let's see what they have to say. My old 2011 Forest still rock solid. Quality is getting worse with the new ones.

Got my answer from Subaru of America. They don't do squad about it. $1000.00 bucks for a broken spring. This will be my last Subaru.

Broken driver's rear coil spring, 2015 Forester, 40K miles. Broke in my garage found the broken piece on the floor. Dealer said he's only seen 2 other's with this problem, but I wouldn't expect them to admit anything otherwise. Said they had to order the part, about a week I need to drive carefully.

Replace both. I have the same issue with my 2015 forester. Main international Subaru office no help ! I have also had the rear bearings replaced. The car is garage kept and no accidents. Worst car I have ever owned.

Adding my story to the list. I am way under miles with my 2014 Forester. I have it serviced regularly. No problems until I go out into my driveway today and the rear driver’s side is low. Look underneath and find the semi-circle of metal on the ground. I JUST had an inspection at my local Subaru last week! Wow. So how does this become a recall?

Well my 2015 Forester with 18,267 now has a broken left rear spring! I can’t believe this hasn’t been a recall seeing this many with the same problem! Have to replace both and it’s not cheap!

Update to my previous post. I brought my 2014 Forester to my local Subaru dealership/ service center. Showed them the spring part and mentioned the many, many other stories I’ve read on here of other owners having the exact same issue. The parts manager overheard and told the service manager that he has had a major increase in orders for that specific part. The service manager told me he will put the entire thing through as a “good will warranty”. Probably helps that I was polite and extremely thankful that they went the extra mile, so to speak. They will definitely continue to get my business.

Just experienced the same issue with both rear coil springs on our 2015 Subaru Forester with 50K miles on it. The defect was found at the dealership during regular service.The Subaru spring looks as if it rusted from the inside out. At first they quoted us an $800 bill to replace one spring. Upon further inspection they found that the second rear spring was broken also. Had a conversation with the dealership management and they agreed to fix it as if it was under a warranty (even though it was out of warranty). They admitted that they had seen this before. I was upset as the incident unfolded, but I kept my cool; it is being fixed at their expense. Got a loaner too. Furthermore, 6 months prior to this we had a front tie-rod get bent also; for no apparent reason. I've had my share of vehicles, several Jeeps also, and I wasn't very gentle with some of them, but I never broke a coil spring on them. We purchased our Subaru based on Consumer Report guidance, guess you can't believe everything you read these days.

I believe and hope it’s just the coil that broke. But yea I heard a pop 6 hours ago. Checked my car and my rear is lowered hugging the tire. I will check tomorrow to confirm. I have a 2014 Subaru XT which has less then 80k miles. I hail from Western Massachusetts

My left rear spring just broke on my 2015 Forester with only 32K miles on it right after it was lifted to plug a tire leak. I suspect they used cheap metal and put some black plastic coating on the spring thinking that would keep the rust out. Well, they were wrong and mine clearly rusted through from the inside. I will be taking her to a Subaru dealer ASAP to see what they "can do" to help me out. Now, I am disappointed with this car in general and will trade it in on something else as soon as feasible. BTW, my Bridgestone Duelers with only 32K on them are shot too....what gives?

2015 Forester XT, same thing. Sitting on the couch and we hear a loud noise (like a screech) and I walk around the house not knowing what it was. I walk to the end of the driveway to see if any neighbors were working on something and as i walk back, i see a piece of the coil spring on the ground. Gonna call the dealership in the morning, hope they cover it because it only has 53K miles and this is the first car I've had that had a coil spring break. Drove many cars up to 180,000 miles and never had this issue.

I also had my coil spring break in a 2014 forester. Had it repaired by my local mechanic, as I do not trust my dealership for repairs anymore. They just aren't honest when dealing with customers. Most recently, they lied to me at an oil change, telling me that I needed to get my tires replaced because they were getting too worn. They assumed that I wouldn't know better, and would just trust them. I looked at my tires and disagreed with their assessment, but I also had my local mechanic give me his opinion, just in case. His professional opinion: "They're just trying to scare you into spending money." For the people who contacted subaru of america (not just a local dealership) about this, how did you go about doing this? I want to make sure that if I complain, it's going through the same avenue as other people, so that they can see that it's an ongoing problem on the 2014 foresters. Maybe if enough people complain, they will be forced to admit to a recall. My situation was similar to other people's - the spring broke while the car was on the driveway and I found the piece under the back of the car. Luckily, it happened the evening before I had my state inspection scheduled. Glad it didn't happen while I was driving.

I emailed Subaru of America, and received a canned response which included (and I’m paraphrasing): We’re really glad it happened when you weren’t driving. So I filed a complaint with NHTSA. I think if enough people complained to them it might result in a recall. I had both rear springs replaced at my local repair shop. It’s only 6 miles away, and I didn’t want to drive any farther than necessary. My dealership is closer to the 40 miles away.

I just took my 2015 Forester with only 18,267 miles into my local auto shop and found out I had a broken left spring. They recommended I call Subaru as this shouldn’t happen with such low miles. Called corporate and they advised I take it into dealership. So happy I did. Both rear springs replaced at no cost to me. A savings of $900. Wonder if Subaru is fixing these as they come in and avoiding a recall? Worth a shot to call and log the issue and go to dealership. Just got it back and is just fine now.

2015 Forester, high mileage (150K) because it was used as a corporate car before me, but was getting maintained by dealership every 2 weeks. Broke in my driveway and I don't encounter rough terrain where I live. Took it to my local auto shop (prefer to avoid dealers) and they are fixing and said they think a recall will be announced soon because the manufacturer has seen an immense amount of these lately. Fingers crossed it does and we all get our reimbursement!

Just had the same problem diagnosed yesterday on my 2014 Forester (53k miles), during a routine trip to NTB for tire maintenance. One coil was broken, and the other was damaged (rust) and nearly broken. Took it from NTB directly to the local dealership this morning. Not two blocks out of the NTB, the other coil noisily snapped, its shrapnel clanking away behind me on the road. Drove white-knuckled the rest of the way to the dealership, without further incident. As others have reported in this thread, the Subaru dealership is replacing the coil springs free of charge --- NTB would have charged $1000 or so. The dealership also provided a loaner in the interim.

I just came back from AAA car care plus for oil change and brake inspection. I was very surprised when they told me the rear springs is broken. It is rusted from inside. The repair costs is $1050. Mine is 2015 forester. I never expected this issue. We also own 2007 Honda Accord and 2000 Toyota sienna. Both still runs well after 170k miles. I'll keep you posted what happens when I contact subaru dealers. We had it since July 2014. It is 40k miles.

One more: 2015 Forester XT. Was driving down highway under normal conditions. 42000 miles. Loud bang and car handling gets wobbly. Passenger side rear is all the way down. Coil is resting on the lower control arm instead of the coil seat on the strut. Have the extended gold warranty so hopefully repair will be made at no charge to me. This pattern is sounding quite dangerous.

Me too!!! 2014 fxt 105k km Broke in the driveway Also have had a few other issues, I am really not into Subaru any more.

Replace both. Replacement part is apparently different than the original. Might affect handling to do one. Also, second will just fail so do it proactively.

Holy crap! Me too! Walked out to the driveway and a half-wrap of the rear spring was sitting on the ground below the car (2014 Forester, ~43k miles). Looked *exactly* like all of the pictures above. I've already ordered new springs ( and struts, thought the previous owners had abused it ), and will be replacing them myself. She-it, I thought Suebees were pretty well built.

Busted right coil spring on 2014 Forester with around 40,000 miles on it. I'm posted in Senegal on government orders, so the best I could do was to go to a local mechanic who jury-rigged a temporary fix. In the meantime, I can't find a complete coil spring assembly that fits a 2014 Forester online to save my life (probably because a car this new should not need this part).All this happening as I get the recall letter for the brake lamp switch. When I told Subaru there is no dealer in Senegal and asked them to mail me the switch, they said that I'd have to drive the car to an authorized dealer in S. Africa or Egypt -the closer of the two at a mere 4600 miles away! Subaru said if I don't get the recall fixed at a dealer, then I won't be able to import my car back into the US. No worries, though. I plan to get rid of it and never buy Subaru again.

Well, a lot of this backs up what my Subaru mechanic said - he found a broken rear coil on my 2014 Forester.. said he has seen at least 5. Should NOT break. Never heard any noise, didn't even know it was busted till I brought it in. Have the old spring. Looks rusted from the inside out. I tend to keep my cars for a long time (2002 Forster, no problems other than routine and went on for 12 years) and NEVER had this issue. Will write Subaru and hope for a good response. This is a recall issue I would think. Just waiting for the other one(s) to go.

I agree this is a recall issue. My Subaru service manager even said that he would not be suprised if there is a recall later. This is wide spread among 2014 and 2015 Forster model. I did not get favorable response from Subaru of north America to recover all my repair costs. Suggest we file complaints to NHTSA.

Hi, Below is the link to file a complaint with NHTSA. I just did and I recommend you do it too. This is a public safety issue. In case the tire is punched by the broken spring while on highway or the car tips off balance while driving on mountain road, passengers in your vehicle or surrounding vehicles can potentially get hurt. https://www-odi.nhtsa.dot.gov/VehicleComplaint/

Same thing happened to me, both back springs broke in my 2014 Forester, dealer wants at least $900 to fix. This is a safety issue and clearly due to a defective part. Subaru USA seems to be nicely responding to my Tweets public shaming them but not so much my email or phone calls.... please tweet @SubaruCustCare your complaints as well as file complaint with NHTSA.

Today, I got my thoughts in order and called Subaru America and calmly explained the details. They asked me to send the invoice from my mechanic. Total was less than $300. They replied back that they would pay for the part.. $75.. only. Not happy. Wrote them back for an explanation as to why they would not pay for the labor to replace what is clearly a defective part that represents a safety issue. Not holding my breath for a change of mind on their end. Will be filing a complaint anyway. Why are some folks getting nothing and others getting the full payment. Oh, and the part was OEM so if it wasn't I might have been offered $0. Here are some sites I was told about: https://www-odi.nhtsa.dot.gov/recalls/recallprocess.cfm https://www-odi.nhtsa.dot.gov/VehicleComplaint/ https://www.edmunds.com/car-safety/how-to-file-a-complaint-about-your-vehicle.html

Both springs broke before 80k on my 14 Forester. Coordinated with Subaru of America and a very helpful dealer and got my $600 repair bill covered by Subaru. Obviously a bad part but maybe there's no recall because warmer climates likely wouldn't be as affected? The new part looks much more robust. I'll have to keep an eye on the front springs...

Replacement part

Yes, Subaru said if it happens again to work with the dealer and Subaru should pay for it. They won't pay for an independent mechanic's labor. BTW, So how did you get those shots? Was the tire off? Also, your new part looks like they reinforced the bottom of the coil - the lighter gray part where the breaks seem to be happeing. Interesting. Will be logging complaints. Feel badly for the folks who will not be aware that this is widespread and have to pay for this defect out of pocket.

Just chiming in to log another 2014 Subaru with broken rear coil spring. Extended warranty company is arguing that the coil spring isn't part of the covered "MacPherson strut." Will contact SoA and NHTSA.

I own a 2009 Outback and just found a piece of the coil suspension in my driveway. Car has very low miles (42k) from previous driver (elderly man) and my wife drives the car like a Sunday school teacher. Where are you guys sourcing your parts? The car felt very "bouncing" to me since the day we bought it but its my first Subaru so I just thought that's how they feel. Thanks

We also have a 2014 Forester and during our brakes service today at the dealership were told the rear coil spring was cracked and both needed replacing. We were quoted $860+ alignment for the repair. I read this post and asked the dealership if they could offer to do this as goodwill. They said no but I could call 1-800-subaru-3 and ask the head office if they would do this repair. Within an hour of my call to the head office they had authorized this repair covered in full by subaru, and provided me a loaner car while we wait for the part. Thanks to this forum for letting me know this was possible - my dealership would never have mentioned it and it would have cost over $1000.

For the folks posting here, it very very important that you file a complaint online with the NHTSA. That is where RECALLS start and yes, there IS a lot of talk on this subject and yes there SHOULD be a recall by now but not there's not. PLEASE, file a complaint now at NHTSA here https://www-odi.nhtsa.dot.gov/VehicleComplaint/. It takes about 5 min.

I am adding to this growing list of people. I wish I had seen this before the service order was written up. My 2014 Forester with only 21,000 miles on it is currently in the shop. Just as so many before me have described, the other night, I hear the strangest sound coming from someplace outside. I park the car almost alongside the house's side door. Anyway, it was kind of a windy, rainy, stormy night... so I figured something blew off of somewhere, causing this hard-to-describe sound. Cut to: I've gone out the next day, and as I'm pulling back into the driveway arriving home- I spot some odd debris laying on the concrete. Upon closer inspection, it is a metal ring, with a missing part- just like some here have shown in their attached photos. I also find a smaller, rusted bit of the ring, and a small piece of plastic-y looking tape (or what must be this wrap I've seen mentioned). And I look and see that the suspension over my pass. side rear wheel is just, gone... it's sunken there, hanging close to the tire. I call my dealer, Northtown Subaru in Amherst, NY. They surmise coil spring. After gleaning that bit of information, I do my online research, and find- ALL OF THESE STORIES!!! So, I now sit at home, awaiting the call after the car being looked at and assessed. The price at the desk, quoted- was going to run about $550, all in- but that includes a synthetic oil change. I am not sure how this will really end up. I am hoping well. I would like to pursue this "good will" response from Subaru. We all have to report this to the proper authorities!! This is clearly not acceptable!

Took my 2014 Subaru Forester to get brakes checked at Firestone. They checked brakes and they were fine but they noticed that the rear coil spring was broken. They could fix it for $700.00. Car only has 36,000 miles so I was skeptical. Took to to my dealer and they asked if we had a extended warranty. We did not. They called me after they looked at it and said they would fix it for 100.00 deductible. I relayed again that I did not have a warranty. They replied that they would treat it as such!! The bill would have been $1200!!! I love this dealership! They are awesome!! Thanks

Same experience. 2015 Forester - When I sat down in driver's seat there was a loud pop and the rear of the car dropped. The broken pieces were on the garage floor with already rusted ends. No response from Subaru after four days. 54,080 miles.

Similar experience with a 2014 Forester with 55,500 miles. Wife returned from a 700+ mile trip to DC for a conference and said there was a strange noise coming from the driver side rear. I jacked up the rear end, removed the driver side tire and found the broken spring. I immediately Googled the problem and found this thread. I then contacted Subaru of America directly. I spoke with a nice customer service representative (Tony) and told him about the broken spring and the number of similar cases I had seen on the internet. I explained to him that my last 3 car purchases had all been Subarus, including a 2019 Outback. I asked him if Subaru was planning to help me with this problem or would I have to go back to buying Toyotas again. He said that SOA would very much want to be involved and that I should make an appointment at my dealer and let him know when that would take place. Tony followed up with subsequent emails and was very involved in the process. I needed to wait 1 week for the part to arrive at my dealer but everything was covered by Subaru "as a matter of customer goodwill". If I had had to pay for it myself, the cost would have been ~$350. The dealer quoted $250 in labor and the part was ~$77. I didn't think that was too bad. I've had 2 coil springs break on a 2004 Toyota Sienna (with >100k miles) and they were much more expensive to replace.

Add another to this list. My 2015 Forester XT spring broke sitting it the driveway. Broken part found in driveway. I never had it off road, never loaded it up, and never towed anything, so I am very surprised. Had it towed to the dealer today. Going to get the springs and struts replaced. Called Subaru of America, and hoping they take care of it and give me a loaner. My first Subaru is going to be my last Subaru if they don't pick up the cost. Looking at the photo I uploaded, it looks like the springs have a tendency to crack at the bottom of the spring, start rusting, than snap. This is unacceptable, can cause other parts to fail, and could be a danger to the driver and others on the road. Surprised that Subaru hasn't recalled this issue, as this is a major lawsuit waiting to happen, not to mention very bad publicity if people lose their lives as a result of this defect.

Same with my 2015 Forester. My local Subaru shop is a nightmare to deal with. Reported to NHTS.

My 2015 Forester has 36000 kms or 22000 miles. (I’m in Canada). Cost estimate $1600! Subaru offered to pay parts cost after I complained. My cost would be $475. I haven’t accepted yet. I think they should cover the whole cost.

2014 Subaru Forester 62k

2015 XT Forester. Just shy of 75,000 miles. Left Coil Spring broke Sunday. Piece on garage floor matches many of your pictures.

Cannj what dealer or city are you in? Did you contact Subaru of Canada? I called Subaru of Canada and they stone walled me. Said they aren’t aware of any issues with the rear spring coils. I emailed them too.

One week after left rear coil spring broke, had the car back with a new spring installed and SPROING! The right rear coil spring broke backing out of my garage. Right coil has the same look to the interior corrosion and break was similar. Subaru North America, has been taking care of me thankfully.

Mine is a 2014 Forester. Just completed the 60,000miles maintenance couple months ago. Sent my car to dealership last week to renew the car inspection and the car dealership found out the broken spring coils. Had both replaced.

totally ridiculous that they've never issued a recall on this... in for 60K service and the rep comes out and says - "oh, bad news, I'm afraid, both rear coils need to be replaced plus the shocks... you must have driven over a deep hold or bump..." NOoooooo! I guess I'm lucky the coil/s didn't actually fail while driving, after reading these comments. Sick. and needless to say, ANGRY. and... you'll love this, the rep says 'don't say I told you so, but call this number..." subaru complaint line, I guess? :{

Call 1-800-SUBARU3 and let them know you are reading this is a common issue, and request a courtesy repair. Subaru of America offered to pay a little more than half, but I told them it was unacceptable. I worked with the service dept at the dealer, and they made sure it was all taken care of. Would have been about $1400 at the dealer to repair both springs and struts, and they took care of the entire cost. It is my first Subaru, and would have certainly been my last if they didn't take care of me. I had a little over 40k miles on my car when one spring went, and it destroyed a strut. Upon inspection at the dealer, the other spring was just about to go. They replace both springs and struts. It seems that there was a large batch of springs on 2014 and 2015 Foresters that rust weakening the spring until it snaps. It's actually very dangerous, and a complaint should be made by every one that experiences this issue to the NTHSA: https://www- odi.nhtsa.dot.gov/VehicleComplaint/

Thank you Jesse!! I was wondering how to report to NTHSA. The "subaru3" phone line is what I was given (by the service rep) and so far, they haven't called me back!! :)

2015 Subaru- same issue. Other night we hear a noise in the garage but didn’t see anything. Yesterday I parked the car outside as I was having workmen come through garage and this morning noticed the same part as you all sitting on the garage floor. The workmen didn’t bring anything through the garage and now I notice the left rear is sitting a little lower than the right. Thanks for all the info and I will be reporting it.

Ring up another one: '15 Subaru Forester. Broke (see pic) as it was being inspected today while repairing another (premature) failure of the rear wheel bearing. Subaru USA said they might help with cost IF I'd have used a dealer and Subaru parts. First (and last) Subaru.

https://www.torquenews.com/1084/another-huge-recall-subaru-forester-and-crosstrek- coming Too little too late. Starting to get recalled internationally but the US hasn't acknowledged it yet! "Subaru Corporation is being hit with another large global recall that will affect Forester SUV and Crosstrek crossover models. The report from the Japan Times says the recall has been issued for Japan spec models that will number 81,343 cars and will then be another large global recall that will include 760,000 units worldwide. The report says the 2013-2018 model year Subaru Forester models and 2013-2018 Crosstrek (XV outside the U.S.) are being recalled due to faulty rear suspension springs and also engine valves that can fail. The Forester and Crosstrek models being recalled were manufactured between March 2013 and October 2018. The Forester models have a “design glitch” in the rear suspension springs that may corrode and break, according to the Japan Transport Ministry. Both Forester and Crosstrek engine valves have durability issues possibly causing their engines to stall. There have been 375 cases reported so far that are related to the suspension and engine defects. This seems to be a similar problem that effected 2008-2013 Forester SUV, Crosstrek, Impreza and BRZ sports coupe models that were recalled for a flaw in the design of the valve springs in the vehicle’s FB20 2.0-liter Boxer engine late last year. Those models were manufactured between June 2008, through January 2013. This new recall starts in Japan and will expand to U.S. models, Australia, Europe, and Asian models. Subaru of America has not issued a recall yet, and there is no announcement yet from The National Highway Traffic Safety Administration (NHTSA). What should 2013-2018 Subaru Forester and Crosstrek owners do? It’s likely Subaru will be recalling these same model year Forester and Crosstrek models with the FB20 2.0-liter Boxer engine in the U.S., Canada, Australia, and Europe. Stay tuned and Torque News will give you a report as soon as the official announcement has been made."

I had my right coil break and year and a half ago on my 2015 Forester but they insisted the left one was fine. It wasn't-just discovered that one is now cracked. The dealerships had Subaru cover the costs but this time they lied to me and stated that their system shows no reports of problems. Clearly not the case as my quick search now turned up numerous web sites reporting the same problem. If yours break, insist that both be changed, free of charge and report it to NHTSA. No idea why they are dragging their feet.

I had my L/R coil break. It was brought to my attention while my car was on the lift at GoodYear getting a tire plugged. I truly believe the coil snapped while the guy was raising it onto the lift. But anyways the coil was completely rusted out, I emailed and called Subaru to which they offered no help of offering to cover the costs for "good will" because my car has 150k miles on it. I will file a complaint with the NTHSA and probably never buy a Subaru again as this is my second costly suspension issue in 3 months

RECALL ALERT! Recall effective 11/22/2019 for Forester Rear Coil Springs. Our voices have been heard :)

@Eddie - Do you have a link to to the recall notice?

*11/20/2020 (i searched subaru recalls by my VIN and found this out)

JUST SENT SUBARU COPY OF WHAT I PAID FOR MY SPRINGS REPLACEMENT ($1,204.86) WHICH WAS 4 DAYS BEFORE THEIR RECALL DATE... CAN YOU BELIEVE THAT??

That’s great news about the recall I’m glad Subaru corporate is finally doing the right thing. Let’s see if the recal covers the spring AND the shock absorbers. I major problem I faced when my spring broke is the dealer didn’t replace the shock absorber. The shock was damaged either by the spring breaking or by removal so started to leak and the back end of the car started to sway and judder. I have the extended warranty but it still cost me the $100 deductible. So when the recall replaces the spring - my 0.02c would be to Insist they replace the shock absorbers also.

Update on mine. Back in Nov Subaru was only willing to pay $60 for OEM spring, but not $340 labor from an independent shop. Today I sent inquiry about recall and they’re now paying rest of bill ($340). They said they will cover both springs for next 10 yrs.

I can't find the recall notice online. Do you have a link? thanks!

There is a recall on my 2015 Subaru Forester for the springs. I called the Subaru Customer Service at 800-782-2783 and they were very helpful!

Just got word this morning that Subaru is mailing me a check for the full cost of the rear springs replacement. Keep at it people - I used the online form and it took a couple of weeks (10 days?) to hear from them, but once they acknowledged my filing, turnaround is less than 24 hours. (Others are calling the number, but I couldn't get through when I tried.)

Where did you find the online form? I replaced my Forester’s rear springs at 43k in Nov 2018. I’d like to get some money back.

A guy stopped me in the parking lot and told e about the spring problem on his 2014 Subaru I called Ramsay NY Subaru. The looked up my VIN on my 2015 Forester and sure enough I had a recall. (They never contacted me) I am going in Monday and they are giving me a loaner.

You should contact Subaru and make sure they have your VIN address correct. They notified me of this campaign and the passenger seat airbag recall via mail.

Subaru is replacing them for free now. This includes 2014 - 2016 Forester models. Contact Subaru of America at 844-373-6614 with your VIN for more information.

I got the recall letter about Apr 5 for my 2015 Forester for the coils. It's in the shop now, but they called and said $400 for the two shocks. I'm going to tell them do those for free, too. If the dealer says no I'll go to corporate. I'm going to them anyway for the $360 i paid to my shop last spring for one new shock and coil when the coil broke.

Subaru is supposed to reimburse folks who paid to have their springs fixed before the recall was announced.

Just was told my 2016 Forester struts need to be replaced after I noticed rougher ride especially going over even minor road dips. only 36000 miles on car. Never received any recall notice from Subaru.