Loud noise and jerking when going from park to reverse in 2016 Jeep Grand Cherokee

Asked by Guru95DJF Jun 08, 2017 at 08:59 AM about the 2016 Jeep Grand Cherokee Limited 4WD

Question type: Maintenance & Repair

When putting into reverse from park makes a loud
noise and the whole front end will shift and jerk... Its
currently at dealership for the 5 th time within a 2
month period... I made a video of it because they
never could seem to get it to do it... video was sent
to jeep engineering they suggested changed throttle
valve body ( DID NOT WORK) also after getting it bk
from that when coming to a stop it would shift down
really hard and make the same noise... can anyone
help? It's a new vehicle just want it fixed it's
ridiculous!!!!!

4 Answers
22,255

Gary answered 7 years ago

I would recommend completely documenting all the issues and times it has been back for repairs. Sounds like you have a case building under the Lemon Law. You should look that up for your state and if they cannot fix it, start looking into have the Jeep replaced.

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22,255

Gary answered 7 years ago

Here is some info: http://www.nolo.com/legal-encyclopedia/lemon-law-used-cars-30107.html

1 people found this helpful.
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Ahmed answered 7 years ago

i have the same issue also downshifting from 4 to 3rd gear is very bad and the car now is in the agency to check it again here in UAE. please share what they have done with you .. thanks

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GuruTJX33 answered 6 years ago

I’m facing the same issue and the car has been at the dealer in Dubai for 65 days and they are not able to fix the issue. They started with the engine then the transmission valve then the wiring then the gear box and clutch’s then the ignition and every time they tell me it’s fixed and I test drive it I discover that the issue is not fixed. I picked up the car yesterday to test drive it for a week before returning it and the issue is now is intermittent. This issue rectified to having the traction control constantly on and the cruise control disconnects by itself. The shifting is no longer smooth. I strongly believe they technical team at the dealer in Dubai don’t know what they are dining and just guessing. This is the last Jeep I ever buy.

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