Loud noise and jerking when going from park to reverse in 2016 Jeep Grand Cherokee

Asked by Guru95DJF Jun 08, 2017 at 08:59 AM about the 2016 Jeep Grand Cherokee Limited 4WD

Question type: Maintenance & Repair

When putting into reverse from park makes a loud
noise and the whole front end will shift and jerk... Its
currently at dealership for the 5 th time within a 2
month period... I made a video of it because they
never could seem to get it to do it... video was sent
to jeep engineering they suggested changed throttle
valve body ( DID NOT WORK) also after getting it bk
from that when coming to a stop it would shift down
really hard and make the same noise... can anyone
help? It's a new vehicle just want it fixed it's
ridiculous!!!!!

4 Answers
22,215

Gary answered 7 years ago

I would recommend completely documenting all the issues and times it has been back for repairs. Sounds like you have a case building under the Lemon Law. You should look that up for your state and if they cannot fix it, start looking into have the Jeep replaced.

Mark helpful
22,215

Gary answered 7 years ago

Here is some info: http://www.nolo.com/legal-encyclopedia/lemon-law-used-cars-30107.html

1 people found this helpful.
Mark helpful

Ahmed answered 6 years ago

i have the same issue also downshifting from 4 to 3rd gear is very bad and the car now is in the agency to check it again here in UAE. please share what they have done with you .. thanks

Mark helpful

GuruTJX33 answered 6 years ago

I’m facing the same issue and the car has been at the dealer in Dubai for 65 days and they are not able to fix the issue. They started with the engine then the transmission valve then the wiring then the gear box and clutch’s then the ignition and every time they tell me it’s fixed and I test drive it I discover that the issue is not fixed. I picked up the car yesterday to test drive it for a week before returning it and the issue is now is intermittent. This issue rectified to having the traction control constantly on and the cruise control disconnects by itself. The shifting is no longer smooth. I strongly believe they technical team at the dealer in Dubai don’t know what they are dining and just guessing. This is the last Jeep I ever buy.

Mark helpful

Your Answer:

Related Questions

Grand Cherokee

Looking for a Used Grand Cherokee in your area?

CarGurus has 3,238 nationwide Grand Cherokee listings starting at $4,995.

Postal Code:

Shortcuts

Search Jeep Grand Cherokee Questions

CarGurus Experts

  • #1
    Hornet_2497
    Reputation
    8,960
  • #2
    Gene Arnett
    Reputation
    7,010
  • #3
    thejeepdoctor
    Reputation
    6,560
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Dodge Charger
38 Great Deals out of 645 listings starting at $4,888
Used Dodge Durango
46 Great Deals out of 2,266 listings starting at $5,500
Used Jeep Wrangler
145 Great Deals out of 5,071 listings starting at $5,450
Used Jeep Cherokee
97 Great Deals out of 1,654 listings starting at $3,950
Used Dodge Challenger
33 Great Deals out of 475 listings starting at $7,999
Used Ford F-150
321 Great Deals out of 14,968 listings starting at $1,712
Used RAM 1500
439 Great Deals out of 15,809 listings starting at $5,000
Used Chevrolet Tahoe
24 Great Deals out of 911 listings starting at $11,900
Used Chevrolet Silverado 1500
202 Great Deals out of 5,975 listings starting at $2,975
Used Ford Explorer
86 Great Deals out of 2,065 listings starting at $2,999
Used Toyota 4Runner
10 Great Deals out of 304 listings starting at $9,700
Used Chrysler 300
34 Great Deals out of 516 listings starting at $4,999
Used Chevrolet Corvette
29 Great Deals out of 1,060 listings starting at $15,871

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.