2017 Hyundai Sonata Trunk Latch 3rd Time Defect

10

Asked by Ikem22 Jul 25, 2019 at 09:04 AM about the 2017 Hyundai Sonata Limited FWD

Question type: Maintenance & Repair

What a horrible experience, I was driving my kids
to sport camp and right in the middle of the
Highway the Car Trunk Flipped Open and I had to
pull over by side and tried to close it back, after all
failed attempts to close the Trunk, I had to call my
wife from work to pick up kids and I drove straight
down to the Hyundai Dealership were the car was
purchased and they charged $233 just to fix the
latch, I tried to Contact Hyundai Customer Care
and they did not offer any solutions at all, what a
very poor customer experience and disgusting
experience. This is the 3rd Time I have to deal with
this problem of Trunk Latch Problems and no one
seems to care or help out.. Really Disappointed
with Hyundai  

4 Answers

22,185

Not a fan of Hyundai either but, wasn't this a warranty item? Thought that have such a great warranty. You can also check with www.safercar.gov on similar complaints. Or file a complaint with the NHTSB (https://www-odi.nhtsa.dot.gov/VehicleComplaint/ )

10

I was told by Dealer that I only have the 200,000 miles power train warranty on the engine, Chassis and Transmission and not on the Latch, I’m very surprised to hear that and I had to pay out of pocket. I will file a claim to the nhtsa

1 people found this helpful.
22,185

Having a door open while the vehicle is moving is a HUGE safety issue. I would definitely file a complaint.

1 people found this helpful.

Your Answer:

Sonata

Looking for a Used Sonata in your area?

CarGurus has 1,036 nationwide Sonata listings starting at $3,499.

Postal Code:

CarGurus Experts

  • #1
    sumcon
    Reputation
    5,940
  • #2
    clifford
    Reputation
    2,220
  • #3
    toDumbToNotKnow
    Reputation
    2,070
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Hyundai Elantra
159 Great Deals out of 3,192 listings starting at $1,850
Used Honda Accord
44 Great Deals out of 907 listings starting at $2,799
Used Toyota Camry
49 Great Deals out of 952 listings starting at $2,212
Used Honda Civic
159 Great Deals out of 3,391 listings starting at $2,230
Used Hyundai Sonata Hybrid
5 Great Deals out of 72 listings starting at $6,499
Used Nissan Altima
27 Great Deals out of 672 listings starting at $2,000
Used Hyundai Tucson
82 Great Deals out of 2,174 listings starting at $1,591
Used Hyundai Santa Fe
67 Great Deals out of 1,544 listings starting at $4,400
Used Kia Optima
14 Great Deals out of 248 listings starting at $3,999
Used Toyota Corolla
120 Great Deals out of 1,950 listings starting at $1,995
Used Chevrolet Malibu
46 Great Deals out of 1,180 listings starting at $1,495
Used Dodge Charger
43 Great Deals out of 606 listings starting at $4,888
Used BMW 3 Series
76 Great Deals out of 1,183 listings starting at $1,995

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.