2019 Jeep Cherokee Trailhawk Dead after software update

Asked by Guru9BT5QH Jun 10, 2021 at 11:13 PM about the 2019 Jeep Cherokee Trailhawk 4WD

Question type: Maintenance & Repair

Notification came in a few days ago to do a software update on our Trailhawk.
The software tried to update while the vehicle was in our underground parking.
Came back the next day to a dead battery. Boosted the car, everything started
to flash, update was still on the screen and...... the car died again. Alternator?
Update? Battery? Not sure where to start with this.

1 Answer
41,310

TDolby answered 3 years ago

Are you talking about UConnect? Sometimes there is a glitch for over the air software updates, I can see why you had an issue since you were in a parking garage. You'll want to charge the battery and get the vehicle outside to let it finish or visit a Jeep dealership to assist you.

1 people found this helpful.
Mark helpful

Your Answer:

Related Questions

  • 2019 Jeep Cherokee Trailhawk Dead after software update 1 Answer

    Notification came in a few days ago to do a software update on our Trailhawk. The software tried to update while the vehicle was in our underground parking. Came back the next day to a dead battery....

    2019 Jeep Cherokee Trailhawk 4WD

    -

    Maintenance & Repair

  • 2019 Jeep Cherokee Trailhawk shutting down on long trips 1 Answer

    I have a 2019 Jeep Cherokee Trailhawk, purchased June 2018. We tried to take it on vacation twice and each time it "died", presenting first with a break warning light, then all the other warning l...

    2019 Jeep Cherokee Trailhawk 4WD

    -

    Maintenance & Repair

  • 2019 Cherokee Trailhawk battery dies if not driven daily 2 Answers

    Is parasitic power loss an issue with new 2019 Trailhawk Cherokees?

    2019 Jeep Cherokee Trailhawk 4WD

    -

    Maintenance & Repair

  • Does the Jeep Cherokee Trailhawk ever have transmission problems? 11 Answers

    I love the way the Jeep Cherokee trailhawk looks, but I keep hearing that the jeep cherokee has terrible transmissions. I this true?

    2015 Jeep Cherokee Trailhawk 4WD

    -

    Maintenance & Repair

  • 2019 Jeep Cherokee Latitude 70 Answers

    I need to know if anyone else has experienced this MAJOR flaw with their Jeep vehicles. My brand new Jeep shut off on me (WHILE DRIVING) several different times and I was told at the dealership that i...

    2019 Jeep Cherokee Latitude 4WD

    -

    Maintenance & Repair

Shortcuts

Search Jeep Cherokee Questions

CarGurus Experts

  • #1
    swtcat13
    Reputation
    4,080
  • #2
    JimRoy
    Reputation
    3,740
  • #3
    Gene Arnett
    Reputation
    3,720
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Jeep Grand Cherokee
115 Great Deals out of 3,183 listings starting at $3,995
Used Jeep Wrangler
132 Great Deals out of 5,008 listings starting at $4,500
Used Jeep Compass
69 Great Deals out of 3,816 listings starting at $5,000
Used Dodge Charger
35 Great Deals out of 751 listings starting at $3,400
Used Toyota RAV4
103 Great Deals out of 2,588 listings starting at $3,495
Used Jeep Gladiator
22 Great Deals out of 703 listings starting at $30,999
Used Jeep Renegade
4 Great Deals out of 142 listings starting at $6,488
Used Dodge Durango
50 Great Deals out of 2,250 listings starting at $5,500
Used Toyota 4Runner
19 Great Deals out of 295 listings starting at $9,995
Used Honda CR-V
89 Great Deals out of 4,428 listings starting at $1,695
Used Ford Explorer
79 Great Deals out of 2,097 listings starting at $3,995
Used Ford F-150
305 Great Deals out of 14,144 listings starting at $1,712
Used Chevrolet Equinox
67 Great Deals out of 2,940 listings starting at $2,900

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.