2019 Toyota RAV4 XSE Hybrid Fuel / Range Gauge Discrepency
I bought a new 2019 RAV4 XSE Hybrid in California in August. The range on
the trip computer has only been around 400-450 miles every time I fuel up. I
have been averaging 35-39 MPG per tank, but when I refuel (when the gauge
is on empty and the computer says "Refuel"), the tank only takes 11-12
gallons before clicking off and showing full on the fuel gauge. Recently, I have
run the fuel gauge down WAY past empty (30-60 miles) after it says "Refuel"
and when I fill it up, I can still only get about 12 / 12.5 gallons in the tank. The
vehicle should have 100+ more miles range as there are 2.5 gallons left in the
tank, even when the gauge is way below empty (see photo). The fuel gauge
and trip computer clearly need recalibrating. This is driving me crazy! I called
Toyota and they said there was a 2 gallon reserve - but that still doesn't
account for the range / gauge discrepancy. I am going to call Toyota again and
file a complaint. I'll tell the \ service department about it when I bring it in for
the 5K service in a few months.
Is anyone dealing with the same issue or found a solution from Toyota??
Please advise. Thanks!