Srx key fob not working

Asked by GuruVRKM6 Sep 08, 2018 at 09:52 PM about the 2013 Cadillac SRX Premium FWD

Question type: Maintenance & Repair

I placed a new battery in my key fob 2013 Cadillac
SRX because it was appearing to be losing power.   
Now I Cannot get car to start or get the fob to lock
or unlock the car. Got our second key fob out of the
drawer where it has been sitting for years and the
same thing.  Put a fresh battery and still cannot get
a response.  I placed the fob in the slot in the center
console and got it to start after about 10 tries but
could not repeat the success after a few minutes.  
Can it be a fuse? Any suggestions?

21 Answers

680

Fob needs to be synced to the vehicle: When you are close or in vehicle hold lock and unlock down at the same time for at least 5 seconds, the locks should cycle and the fob should function.

68 people found this helpful.
200

guruc4dg8 thank you for your post 2011 cadillac srx tried to put in remanufact key fob would not work then locks would work but wouldnt start with orig pushed and held lock then started omg thank you so much. VHP

20 people found this helpful.
175

OMG!!!! The press unlock & lock buttons at same time did it! Dealer wanted to tow car in.... This worked on my 2018 CT6. Thank you!!!

17 people found this helpful.
110

Thank you SOOOO much for this post - it worked wonderfully on my 2012 SRX!

11 people found this helpful.
40

Thanx a million GuruC4DG8 ...!! With temperatures reaching 55°C in the summer, i can't afford not to start the car & AC a few mins in advance...

4 people found this helpful.
160

Had a similar situation with my fob not being recognized. However, lights, radio and AC all came on when I pushed Start button, but car would not start. I tried all the standard programming tricks and nothing worked, finally I disconnected the positive terminal of the battery and reconnected it and that worked!

13 people found this helpful.
40

Thank you, GuruC4DG8; you saved me a trip to the dealership and unnecessary expense.

4 people found this helpful.
130

Hello! Any advice.... Remote undetected on 2010 SRK- replaced battery on 2 remotes (tried my unused spare...was undetected too?) Would not work. Followed steps to reprogram. One first try I forgot to hit unlock after, they did not work :(. 2nd try remote did not even start car. 3rd try... remote still undetected but will start car? What should I try next or do I just take to a shop? Thanks for the help!!!

13 people found this helpful.
30

Thanks Guru. I got locked out of my '13 SRX last night. Door handle knobs quit. Synching as you suggested fixed everything.

3 people found this helpful.
40

My press check mark to learn remote key not working no beeps just blinks and goes back never says learning active 07 srx

4 people found this helpful.
60

Holding the lock & unlock button down at the same time definitely worked for me. Thanks

6 people found this helpful.
20

You are awesome! Tried for 2 hours to get this remote working right. Ran across this after dealership wanting to tow in, locksmith said couldn’t do it, mechanic came and tried and nothing worked! UNTIL YOUR POST! Thanks a bunch! Really kept my weekend from being ruined!

2 people found this helpful.
10

Reprogrammed my remotes several times and nothing worked until I disconnected and reconnected the vehicle battery. After that, everything worked fine.

1 people found this helpful.
20

I changed the battery and held down the lock and unlock buttons several time then put the remote in the location in the glove box and it started the car but will not do anything else. It;s a 2012 SRX.....any ideas?

2 people found this helpful.
50

I have been dealing with this issue for months now. The dealer replaced (or said they did) the batteries in both fobs as they were both not being detected. Took it for second opinion and we have a new battery in the car now and the shade tree mechanic said that should fix it. It did not. I still have to hold down lock buttons, place in console, burn sage and speak in tongues for it to work. The FOB will sometimes unlock the car or not. The rear door/gate did not recognize having the FOB in my hand. Button on door and button on FOB did not work. I had to use the button in front side door to open the hatch. This is a 2012 SRX.

5 people found this helpful.
20

Tried this...now all of f my windows are rolled down and car still will not start...windows will also not roll up. Help??

2 people found this helpful.
20

I’m having a problem with my key fob syncing to my 2014 Cadillac SRX. I brought it to the Cadillac dealer and they told me I needed to buy new key fobs which I did and they programmed them. Still did not make a difference. They will not stay synced to my car next they told me I had to run it through diagnostics and that came back as a bad module, which they replaced when I went to pick my car up. The remote still did not stay synced with my car. Now they told me I had to replace the brain which I had them do and once again, I went to pick up my car and I got the no remote found alert. I’m not really sure where to go from here. I left my car with the dealer for now for them to figure it out

2 people found this helpful.

I recently acquired a 2010 Cadillac SRX SUV .... i replaced the batteries in both remote key fobs. They work, the horn honks, the lights flash, the alarm is set on/off .... but the doors won't lock and unlock ever since i got it back from an inspection at a dealership. He was messing with wires under the car when it was hoisted. The locks worked when I brought it in, were not working when I brought it home. I tried the factory rest, I tried to reprogram, i tried holding the L/UL buttons on the fob down. The lock/unlock buttons on the console don't work either but they never did. And neither does the remote start. Ant ideas on how to fix it?

Your Answer:

SRX

Looking for a Used SRX in your area?

CarGurus has 84 nationwide SRX listings starting at $6,495.

Postal Code:

CarGurus Experts

  • #1
    flynnb23
    Reputation
    2,010
  • #2
    Gene Arnett
    Reputation
    1,600
  • #3
    bobkat
    Reputation
    690
View All

Find great deals from top-rated dealers

Search

Related Models For Sale

Used Cadillac XTS
6 Great Deals out of 28 listings starting at $7,995
Used Cadillac CTS
6 Great Deals out of 55 listings starting at $4,888
Used Cadillac Escalade
15 Great Deals out of 427 listings starting at $9,995
Used Lincoln MKX
3 Great Deals out of 100 listings starting at $5,990
Used Jeep Grand Cherokee
113 Great Deals out of 3,142 listings starting at $3,995
Used Ford F-150
320 Great Deals out of 13,991 listings starting at $1,712
Used Buick Enclave
13 Great Deals out of 894 listings starting at $1,999
Used Chevrolet Tahoe
11 Great Deals out of 891 listings starting at $12,900
Used GMC Terrain
67 Great Deals out of 2,355 listings starting at $2,500
Used Acura MDX
26 Great Deals out of 811 listings starting at $3,495

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use. Content will be removed if CarGurus becomes aware that it violates our policies.